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ACCEPTED METHODS OF PAYMENT
Credit Cards that are accepted include Visa, Master Card, American Express, and Discover. Credit card charges to your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
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Turnaround
All orders are shipped within 2 business days, Monday – Friday 9 am – 5 pm.
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Carriers
We use the following carriers to deliver our orders: Delhivery, BlueDart
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Order Tracking
If a tracking #AWB number is provided by the shipping carrier, we will update your order with the tracking information. And also inform you through SMS / Whatsapp.
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Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
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FOLLOWING STEPS NEED TO BE TAKEN IF YOU WISH TO RETURN/EXCHANGE THE PRODUCT.
- An Unboxing video of the received package is mandatory for return purposes.
- 360 degree images of the package (brown box) received before opening it.
- 360 degree images of the items (Supplements) you have purchased before opening them.
- Items can be returned within 7 days of receipt of delivery by placing a request on our Customer Care.
- It can take up to 15 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
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