faqs
[section padding=”0px” margin=”-100px”]
[row width=”full-width”]
[col span__sm=”12″]
[ux_banner height=”200px” bg_color=”#1ba8de”]
[text_box position_x=”50″ position_y=”50″]
FAQs
[/text_box]
[/ux_banner]
[/col]
[/row]
[/section]
[section padding=”0px” margin=”0px”]
[row width=”full-width” h_align=”center”]
[col span__sm=”12″ align=”center”]
[tabgroup style=”tabs” align=”center”]
[tab title=”General Questions”]
[block id=”4837″]
[/tab]
[tab title=”Product Inqueries”]
[accordion]
[accordion-item title=”How can I know the expiry date of a product?”]
You will be able to view the expiry date of any product by adding it to the cart.
[/accordion-item]
[accordion-item title=”I need help with which product to choose”]
We take pride in our products. We are the authorized supplier of many brands we carry on our website and all products are 100% original. You can check the certificates of Importers in each product!
[/accordion-item]
[accordion-item title=”What is the minimum time to expiration for your Products?”]
ProteinXpress.com guarantees minimum 1 month until expiration for all products..
[/accordion-item]
[accordion-item title=”I did not find the serving scoop, what can I do?”]
Serving scoop shall be included, but may settle to the bottom of the tub during shipping. Kindly search deeper inside the powder. In case it is still missing, please contact us to assist you.
[/accordion-item]
[accordion-item title=”When I received my order, the white sealing was not attached to the tub, it seems like the product was open!”]
Manufacturers use an organic glue to attach the white sealing to the tub; the organic glue itself is not as strong as normal glue. Therefore, it might easily be detached. We guarantee that the product you receive is new, has not been opened before and absolutely safe for consumption.
[/accordion-item]
[/accordion]
[/tab]
[tab title=”My Account”]
[accordion]
[accordion-item title=”I forgot my password, how to reset?”]
You can click on “Forgot” in the password box to reset your password, the new password will be sent to your email.
[/accordion-item]
[accordion-item title=”How can I add a new credit card?”]
ProteinXpress.com don’t save Credit Card information. To storing another card kindly follow the guidelines of our Payment Gateway!
[/accordion-item]
[accordion-item title=”How can I change my address/phone number in my recent order?”]
You can contact us through our support channels to assist you.
[/accordion-item]
[/accordion]
[/tab]
[tab title=”delivery”]
[/tab]
[tab title=”Order Inqueries”]
[/tab]
[/tabgroup]
[/col]
[/row]
Still can’t find what you need?
[/section]